Know your rights.
Hold the system to account.
Navigating SEND in England can feel overwhelming — and councils don't always meet their legal duties. The Parent Hub gives you clear guidance on the law, ready-made letters, a statutory deadline tracker, local support for all 153 councils, and a warm AI guide — all free.
Two layers of help: national law & guidance, plus support tailored to your council.
Layer 1 — National
The law and statutory guidance that applies everywhere in England: your rights, the EHC process, timescales, appeals and the regulators who hold the system to account.
Layer 2 — Local
How things work where you live: your council's Local Offer, SENDIASS advice line, CAMHS contacts, mediation service and parent carer forum.
Explore the Hub
Four areas, everything in one place — jump straight to what you need.
Parent Support
National Oversight
Worried a child is in crisis?
If someone is in immediate danger call 999. For urgent mental-health help call NHS 111 and choose the mental health option, or text SHOUT to 85258. More on the Support page.